Platform Navigation
- How do I navigate the Shipfinex dashboard?
- Are there options to change language for my dashboard?
- What is the purpose of each menu item?
- How do I customize my dashboard layout?
- Where can I access my notifications and alerts?
- How do I search for a specific project or asset?
KYC & Verification
- What is KYC, and why is it necessary?
- How do I complete my KYC verification?
- What documents are required for KYC?
- What is the difference between KYC and KYB?
- How long does KYC verification take?
- What happens if my KYC application is rejected?
Account registration
- How do I create a Shipfinex account?
- What information is required to register?
- Do i require any documents to register?
- How do I verify my email and phone number?
- Why am I not receiving the verification email/SMS?
- Can I register multiple accounts with the same email?