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  1. ShipFinex
  2. Account Management

Account Management

Account Activity

  • How do I view my login history?
  • How do I log out of all devices?
  • What does it mean if I see an unfamiliar login in my account history?
  • How do I enable account activity alerts?
  • How do I download my transaction history and account statements?
  • How can I identify a fraudulent transaction?
See all 10 articles

Account Security

  • How do I reset my password?
  • What is two-factor authentication (2FA), and how do I enable it?
  • What should I do if I suspect unauthorized access to my account?
  • How do I change my password?
  • How can I lock my account temporarily?
  • How can l enable alerts for account activity?
See all 10 articles

Profile Settings

  • How do I update my personal information?
  • How do I change my email address or phone number?
  • How do I update my communication preferences?
  • Why can't I update certain fields in my profile?
  • How do I upload a profile picture or logo?
  • How can I close or deactivate my ShipFinex account?
See all 7 articles

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