In case of a transaction failure, consider the following steps:
- Verify Details: Ensure the all entered payment details are correct.
- Check fund Availability: Confirm that you have enough USDC or sufficient funds on your payment method.
- Network & Gateway Issues: Sometimes temporary network delays or issues with the payment gateway can occur —wait a few minutes and try again.
- Contact Support: Use the in-app helpdesk or live chat to reach out to Shipfinex support for further assistance.
Reminder: Document any error messages or transaction details to help support diagnose the issue.
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