Who do I contact if I encounter any issues during the MAT purchase process?

For any technical or transaction-related issues:

• Helpdesk Support: Use the in-app helpdesk to log a support ticket.
• Live Chat: If available, initiate a live chat session for prompt assistance.
• Email Support: Refer to the "Contact Us" section on Shipfinex for further contact details.

Reminder: While the support team can assist with process-related issues, they cannot reverse transactions or alter token allocations post-confirmation.