If you run into any difficulties during wallet setup, here are some steps to try:
- Review On-Screen Instructions: Double-check each step for any missed details or prompts.
- Check Your Internet Connection: Ensure you have a stable connection, especially when interacting with payment gateways.
- Consult the Helpdesk: Use the in-app helpdesk section or the provided contact options to submit a support ticket. Our support team can guide you through technical issues, though they cannot assist with key recovery for non-custodial wallets.
Note: For security-related queries, especially around lost security answers, we advise extra caution and pre-emptive record-keeping.
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